FAQs

Got roofing questions? We’ve got trusted answers.

If you’re planning roofing work in Canterbury or the surrounding Kent area, you likely have questions — and that’s a good thing. At StoneRidge Roofing, we believe informed customers make better decisions.

This FAQ page answers the most common roofing questions we hear from homeowners like you — from general roof care to how to get a free quote, what materials we recommend, and what makes our service stand out.

Whether you're curious about roof lifespan, repair signs, or insurance cover, you'll find the key answers right here.

📞 Need personal advice? Contact us and we’ll get back to you within 24 hours.

Top 10 General Roofing FAQs

  • We offer a full range: roof repairs, complete roof replacements, flat roofing (including EPDM), metal roofing, leadwork, chimney repointing, guttering, fascias, and insurance work.

    See all services.

  • Look for signs like:

    • Leaks or water marks on ceilings

    • Missing or broken tiles

    • Sagging roof lines

    • Moss buildup or visible daylight in the loft
      A free inspection can

      help clarify what’s needed — request one here.

  • It depends on the material:

    • Slate: 75–150 years

    • Clay tiles: 50–100 years

    • Concrete tiles: 30–60 years

    • EPDM flat roofs: 20–30 years

    • Metal roofs: 40–70+ years

    Learn more on our New Roof FAQs.

  • Slate = premium and traditional
    Clay = natural look and durable
    Concrete = cost-effective and modern
    Metal = lightweight and low-maintenance


    See full breakdown on our Metal Roofing FAQs

  • Yes — we’re fully insured and qualified to carry out all types of roofing work. Every job is backed by a written guarantee.

  • We do. Our team is experienced with conservation roofing and traditional materials that meet local council standards.

  • We’re based in Canterbury and cover most of Kent, including Faversham, Herne Bay, Whitstable, Ashford, Margate, and beyond.

  • Absolutely — all quotes are 100% free and come with no obligation. Get your quote

  • We’re local, responsive, and committed to quality craftsmanship. Our customers choose us for:

    • Transparent quotes

    • Fast turnaround times

    • 5-star customer feedback

  • Yes. For storm damage, sudden leaks, or urgent repairs, we offer fast-response roofing services across Kent. See Roof Repair FAQs

🏡 Need expert advice or a fast quote?
Get in touch with our local team today — we’re happy to help with repairs, replacements, or even just questions.

👇 Get a free roofing quote within 24 hours