Insurance & Storm Damage FAQs

Storm damage? Insurance claim? We’ve got trusted answers.

  • Storm damage usually includes:

    • Missing/slipped tiles

    • Leaking roof due to wind or rain

    • Falling branches or debris impact

    • Damage caused by high winds or heavy snow

    • Insurers often define “storm” by wind speed or rainfall — check your policy for specifics

  • Yes — in most cases, buildings insurance covers sudden damage from storms. You’ll usually need to prove it was unexpected and not due to general wear.

  • We do. We’ll assess the damage, document it with photos, and provide a professional quote to support your insurance claim.

  • This is a common issue. We can help by identifying whether damage was sudden or long-developing — and give honest advice if it's not worth claiming.

  • Yes — we offer fast-response repairs across Canterbury & Kent. We’ll aim to make your roof temporarily watertight within 24 hours, then return for full repairs if needed.

  • If safe access and materials are ready, we can begin urgent work. We’ll give you a clear quote to submit to your insurer first, and you’ll stay in control throughout.

  • Minor repairs may be £150–£400. More serious work (multiple missing tiles, structural issues) can exceed £1,000+. See /Quotes & Pricing FAQs.

    • Take photos

    • Prevent further damage (if safe to do so)

    • Contact your insurer

    • Call us for an inspection and quote
      The sooner you act, the easier the process.

  • No. You can choose your own roofer — and often it’s better to use a trusted local company like StoneRidge Roofing for quality, speed, and service.

  • Yes — we’ll inspect the full roof for vulnerabilities (loose ridges, poor flashing, old tiles) and can recommend reinforcement or long-term fixes.

🌪️ Hit by storm damage? Need help fast?
We’ll inspect your roof, provide an insurance-ready quote, and get your home protected — fast, professional and local.

👇 Request an emergency quote