Insurance & Storm Damage FAQs

Storm damage? Insurance claim? We’ve got trusted answers.

Whether your roof’s been hit by high winds, fallen branches or heavy rain, dealing with storm damage can be stressful — especially when insurance is involved.

At StoneRidge Roofing, we help homeowners across Canterbury & Kent with emergency roof repairs and insurance support. This FAQ covers what’s covered, how to claim, and how quickly we can respond when time matters most.

📞 Need urgent help or a quote for your insurer? Request a free quote today.

Top 10 Insurance & Storm Damage FAQs

  • Storm damage usually includes:

    • Missing/slipped tiles

    • Leaking roof due to wind or rain

    • Falling branches or debris impact

    • Damage caused by high winds or heavy snow

    • Insurers often define “storm” by wind speed or rainfall — check your policy for specifics

  • Yes — in most cases, buildings insurance covers sudden damage from storms. You’ll usually need to prove it was unexpected and not due to general wear.

  • We do. We’ll assess the damage, document it with photos, and provide a professional quote to support your insurance claim.

  • This is a common issue. We can help by identifying whether damage was sudden or long-developing — and give honest advice if it's not worth claiming.

  • Yes — we offer fast-response repairs across Canterbury & Kent. We’ll aim to make your roof temporarily watertight within 24 hours, then return for full repairs if needed.

  • If safe access and materials are ready, we can begin urgent work. We’ll give you a clear quote to submit to your insurer first, and you’ll stay in control throughout.

  • Minor repairs may be £150–£400. More serious work (multiple missing tiles, structural issues) can exceed £1,000+. See Quotes & Pricing FAQs

    • Take photos

    • Prevent further damage (if safe to do so)

    • Contact your insurer

    • Call us for an inspection and quote
      The sooner you act, the easier the process.

  • No. You can choose your own roofer — and often it’s better to use a trusted local company like StoneRidge Roofing for quality, speed, and service.

  • Yes — we’ll inspect the full roof for vulnerabilities (loose ridges, poor flashing, old tiles) and can recommend reinforcement or long-term fixes.

🌪️ Hit by storm damage? Need help fast?
We’ll inspect your roof, provide an insurance-ready quote, and get your home protected — fast, professional and local.

👇 Request an emergency quote